Business Director: strategic oversight of pillar accounts, headliner insights agency, Auckland, New Zealand

Flow Recruitment
January 11, 2022
Auckland, New Zealand
Job Type


A multi award-winning insights agency with a superb reputation for being bold, current, and influential.  Their work blends behavioural research, data analytics, strategy, culture, and design.

The core of their work is consulting, helping solve business problems and identify areas of growth.  This can cover how clients express their brand, package their products and services, effect behaviour change, guide the pathway to innovation and deliver to the market.

With recent hiring at the junior and mid-levels, a new Business Director role has been created to complement the business’ ambitious and exciting growth plans.

A Business Director is the most senior role in Client Services.  Expectations of the role are clearly defined into three areas:

  • Autonomous client relationship management – looking after pillar clients with multiple projects and significant revenue
  • Strategic delivery – ensuring quality impact
  • Involvement in business development – enabling growth

There is an equal split of account management and new business development.  The expectation is not to be in the weeds but working in a strategic oversight lead, and most senior point of client contact.

We are looking for someone with strong research training and sound research expertise.  You will be well equipped quantitatively, able to make decisions on strategic quant design.  You will be in your element consulting with clients, talking credibly about applying insight to business problems.

This is a business made up of curious, creative minds who like to challenge the status quo. Their work is original, distinctive and beautifully crafted.  They like to openly share their thinking, frameworks and tools, and their most senior leaders are well-known on the research and insights global speaker’s circuit.

Due to people movement restrictions, we are only considering New Zealand or Australian citizens for this role.  If you are currently working in New Zealand or working abroad and planning to move home, we would love to hear from you.  There is the option of starting the role overseas, with the intention to be on the ground in Auckland, New Zealand in early 2022.

Interested? Please send your CV to or call me on +61 (0) 408 509 289 for an informed and confidential conversation.

Salary:                             NZ $150,000 – NZ $180,000 plus excellent benefits

Location:                       Auckland, New Zealand

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